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A remote team for your AV-IT support needs

AV Assist is a pioneering platform designed to provide expert remote support for audio visual and IT resellers.
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Features

AV Assist is the first of a kind for the AV industry.
We will be the support team you never knew you had.
Here is what you get...
  • Low cost on demand remote support
  • Easy to use platform to manage end user support needs
  • Access to certified programmers and engineers
  • 1 hour response times
  • Access to data analytics
  • Fixed cost support plans
  • Support for all leading manufacturers

How it works

It is as simple as ordering your favourite takeaway...

Step 1
Step 2
Step 2

Register your company and add the devices you want us to support.

Step 3
Step 3

Hey presto!!! You have access to our support.

One place to manage all of your clients

Our portal allows you to manage your clients AV solution.

With our clear and accurate reporting you are able to analyse the AV support your clients are receiving.

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Portal Device Screenshots
Subscriptions
Number of devices
Response time
Available support hours
Einstein
Up to 5 devicesUp to 5
1 hour response time1 hour
Available 9am-5pm weekdays9am-5pm weekdays
£75 / month *£75 / month *
Newton
Up to 25 devicesUp to 25
1 hour response time1 hour
Available 9am-5pm weekdays9am-5pm weekdays
£142 / month *£142 / month *
Edison
Up to 50 devicesUp to 50
1 hour response time1 hour
Available 9am-5pm weekdays9am-5pm weekdays
£208 / month *£208 / month *

…for 50 devices or more contact us

*All subscriptions are billed annually and prices shown are exclusive of VAT. Costs are based on Suggested Retail Price.

A few manufacturers we support


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